Official stores
Official stores verified by DigiSoko Kenya.
We are Dealers in Kitchenware, Bedding and General Household Items
Dog /Pet products and accessories
Benefits of official stores
Trusted by shoppers
The official badge shows your store passed DigiSoko Kenya checks for identity and quality.
Featured placement
Verified stores appear on the homepage and this Official Stores directory for more visibility.
Sell live products
Only approved, active stores can publish products that buyers can browse and purchase.
Direct buyer chat
Message buyers about orders and enquiries from your seller panel for faster support.
Delivery partners
Recommend verified delivery partners so buyers can arrange fulfilment with confidence.
Seller tools
Access analytics, pricing insights, and order tracking built for growing Kenyan stores.
Want to join? Register as a seller and complete verification.
Common rejection reasons
Applications may be declined if they do not meet DigiSoko Kenya standards. Fix the issue and resubmit when ready.
Missing business name, phone, address, or unclear logo / description.
Subscription fee not paid via the correct M-Pesa Till No, or confirmation code is invalid.
Details that cannot be verified, or that do not match the payment account used.
Selling items not allowed on the platform, or categories that require extra licences.
Multiple stores from the same owner without disclosure, or signs of fraud / abuse.
Past complaints, misleading claims, or failure to follow DigiSoko Kenya seller rules.
How to appeal a rejection
- Sign in to your seller account and open Profile.
- Fix the issues (complete profile, pay via Till No, correct business details).
- Go to Verification appeal and submit one appeal with a clear explanation.
- Wait for admin review — only one open appeal is allowed at a time.
Sellers: Open appeal form →